Cancellation policy

The cancellation policy may be invoked when the dates agreed upon, by both myself and the Client, are changed after the client has spoken to me via email and subsequently submitted the booking confirmation form.

The nature of payment under such circumstances is reliant on when a Client may choose to cancel work. (For further details on booking fees, see Fees explained.)

  • Cancellation during the project: I reserve the right to invoice for 100% of the agreed upon fee (less the booking fee).

  • Cancellation with less then two weeks notice: I reserve the right to invoice for 50% of the agreed upon fee (less the booking fee).

  • Cancellation with less than four weeks notice but more than two weeks notice: I reserve the right to invoice for 25% of the agreed upon fee (less the booking fee).

  • Cancellation with more than four weeks notice: the booking fee will not be refunded but no further charges will apply.

Breach of contract

In the highly unlikely circumstance that a serious breach of the terms of the contract is apparent:

  • I have the right to terminate the contract for my services.

  • The Client has the right to terminate the contract for my services.

Unforeseen circumstances

If pressing circumstances affect my ability to work causing for cancellation of my services prior to work commencement (e.g., serious illness, bereavement) the booking fee will be fully refunded to the Client. I will immediately contact the Client and do my best to renegotiate the terms of the project (the time-frame).